Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Taxi driver
18%
#580 / 633
View rankingTaxi driver
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Navigate, take payment and log shifts.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Find the passenger and read the city.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Drive safely in all kinds of traffic.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 8% | +1.8 |
Care, luggage and passenger languages.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 15% | +2.4 |
Car maintenance and shifts.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Licences, radio and zone knowledge.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 22% | +3.1 |
| Total | 100% | 19% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- drive
- route
- load goods
- Navigate, take payment and log shifts
- Find the passenger and read the city
- Drive safely in all kinds of traffic
- Care, luggage and passenger languages
- Car maintenance and shifts
- Licences, radio and zone knowledge
- taxista
Sources for this job· O*NET 53-3054.00· ESCO/ISCO 8322