Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Telecom engineer
25%
#235 / 623
View rankingTelecom engineer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Size, simulate and plan radio and fibre.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Projects, permits and sites.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Field, measurements and commissioning.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Incidents, NOC and operators.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Rules, spectrum and documentation.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 16% | +2.9 |
Not leaving a town dark from a mistake.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 25% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Size, simulate and plan radio and fibre
- Projects, permits and sites
- Field, measurements and commissioning
- Incidents, NOC and operators
- Rules, spectrum and documentation
- Not leaving a town dark from a mistake
- ingeniero de telecomunicaciones
- telecom engineer
Sources for this job· O*NET 17-2072.00· ESCO/ISCO 2153