IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Translator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Follow ethical codes that protect the confidentiality of information.
Estimate

No public source provides a precise figure. This is our estimate.

15%28%+4.2
Translate messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible.
Public

WMT 2024

See evidence

14%72%+10.1
Listen to speakers' statements to determine meanings and to prepare translations, using electronic listening systems as necessary.
Public

WMT 2024

See evidence

11%72%+7.9
Identify and resolve conflicts related to the meanings of words, concepts, practices, or behaviors.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.
Public

WMT 2024

See evidence

8%72%+5.8
Refer to reference materials, such as dictionaries, lexicons, encyclopedias, and computerized terminology banks, as needed to ensure translation accuracy.
Public

WMT 2024

See evidence

7%72%+5
Compile information on content and context of information to be translated and on intended audience.
Public

WMT 2024

See evidence

7%72%+5
Adapt translations to students' cognitive and grade levels, collaborating with educational team members as necessary.
Public

WMT 2024

See evidence

7%72%+5
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

21%28%+5.9
Total100%52%

Modelled workweek: 100% · Public evidence: 54% · Estimate: 46% · Confidence: Medium

Skills and activities

  • translate texts
  • interpret
  • proofread translations
  • information confidentiality
  • spelling
  • office software
  • grammar
  • speak different languages
  • master language rules
  • develop a translation strategy

Sources for this job· O*NET 27-3091.00· ESCO/ISCO 2643

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