Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#201 / 683
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
University tutor
27%
#206 / 683
View rankingUniversity tutor
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Form, the file and the one who does not come.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Mark, the cut and the one who gives up.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Grant, the paper and not letting it lapse.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Health, the referral and not playing clinician.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The dean, the dropout figure and not dressing it.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
That they ask for help, and not dropping out.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- university tutoring
- degree dropout
- grants
- files
- health referral
- the dean
- grade cuts
- tutoring forms
Sources for this job· O*NET 25-1199.00· ESCO/ISCO 2310