Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Urban planner
24%
#285 / 633
View rankingUrban planner
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Draft reports, sheets and a first zoning plan.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 40% | +8.8 |
Analyse population, mobility and land data.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 35% | +6.3 |
Review objections and legal compatibility.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Tables with residents, councillors and city staff.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 15% | +2.4 |
Field visits and reading the site.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Political negotiation and defending the plan.EstimateNo public source provides a precise figure. This is our estimate. | 12% | 8% | +1 |
| Total | 100% | 24% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Analyse population, mobility and land data
- Review objections and legal compatibility
- Field visits and reading the site
- urbanista
- urban planner
- planeamiento
- ordenacion del territorio
Sources for this job· O*NET 19-3051.00· ESCO/ISCO 2164