IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Urologist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read scans, PSA and a first plan.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Clinic, exam and urological endoscopy.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Prostate, stone and bladder surgery.
Estimate

No public source provides a precise figure. This is our estimate.

18%10%+1.8
Explain, consent and oncology follow-up.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Reports, prescriptions and day-case theatre.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
On-call, colic and liability for the act.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%21%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Read scans, PSA and a first plan
  • Clinic, exam and urological endoscopy
  • Prostate, stone and bladder surgery
  • Explain, consent and oncology follow-up
  • On-call, colic and liability for the act
  • urologo
  • urologist

Sources for this job· O*NET 29-1229.00· ESCO/ISCO 2212

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