IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Wall tiler

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Set-out, level and the tile format.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Adhesive, set and the tray fall.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Cut, drill and the tile that splits.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Grout, seal and the bath junction.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The client, the model change and the stock that is late.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
No ugly cut, and no leak.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • tile walls
  • set out joints
  • bed tiles
  • tray fall
  • seal junctions
  • cut tiles
  • drill tile
  • grout

Sources for this job· O*NET 47-2044.00· ESCO/ISCO 7122

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