IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Workshop teacher

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Sheet, material and the station.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Shop, the machine and the one without glasses.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
The piece, the error and doing it again.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Assess, the portfolio and not giving the pass away.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The firm, the placement and the one who does not fit.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
The piece made, and no cuts.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • practical sheets
  • shop machines
  • glasses
  • portfolio
  • firm placements
  • shop stations
  • shop safety
  • pieces

Sources for this job· O*NET 25-2032.00· ESCO/ISCO 2320

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