Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Youth educator
21%
#409 / 623
View rankingYouth educator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Plan, notes and the young person’s file.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 36% | +5.8 |
Shift, holding and the attempted abscond.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 10% | +2.2 |
Workshop, homework and the hour that is not a fight.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Family, youth prosecution and the judge.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Street, leisure and the one who is late back.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
The bond, and not losing the kid.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
| Total | 100% | 21% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- educate young people
- residential shifts
- hold incidents
- incident notes
- education workshop
- youth court
- prevent absconding
- night support
Sources for this job· O*NET 21-1093.00· ESCO/ISCO 2635