IS WORK OVER?

Automation index

How much of a Technical writer’s job can AI already do?

A doc skeleton comes earlier. A human installing the product without ringing do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Technical writer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Structure, API docs and the tutorial.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Screenshots, versions and not leaving the old shot.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
The engineer who will not write, and extracting the how.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Legal review, i18n and the changelog.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Support, the tickets and what the doc misses.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That it can be installed, and not documenting thin air.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • document APIs
  • product tutorials
  • screenshots
  • changelogs
  • extract knowledge
  • docs i18n
  • version review
  • support tickets

Sources for this job· O*NET 27-3042.00· ESCO/ISCO 2641

Cashier

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Issue receipts, refunds, credits, or change due to customers.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Greet customers entering establishments.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer incoming phone calls.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute and record totals of transactions.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Request information or assistance, using paging systems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer customers' questions, and provide information on procedures or policies.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • customer service
  • operate cash point
  • use different communication channels
  • apply numeracy skills
  • process refunds
  • ensure client orientation
  • process payments
  • provide customer follow-up services
  • issue sales invoices
  • manage theft prevention

Sources for this job· O*NET 41-2011.00· ESCO/ISCO 5230

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