IS WORK OVER?

Automation index

How much of a Telemarketer’s job can AI already do?

A script comes earlier. Them not hanging up in ten seconds, and not lying, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Telemarketer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Script, queue and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the no and the one who insults.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Data, GDPR and not pushing extra.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Target, the bonus and not dressing contacts.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The supervisor, quality and not skipping the no.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That they do not hang up, and not lying.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • scripts
  • call queues
  • GDPR
  • targets
  • call quality
  • shifts
  • contacts
  • the no

Sources for this job· O*NET 41-9041.00· ESCO/ISCO 4222

Intercultural mediator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Translate forms, appointments and what the paper says.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Go with them to the desk, the doctor and the school.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Mediate the cultural clash and the misunderstanding.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Reports, networks and reception resources.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
The family, the child and what you cannot impose.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Trust, and not speaking over anyone.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%24%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • intercultural mediation
  • accompany paperwork
  • translate procedures
  • cultural misunderstandings
  • reception
  • medical appointments
  • school and family
  • immigration resources

Sources for this job· O*NET 21-1012.00· ESCO/ISCO 2635

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