IS WORK OVER?

Automation index

How much of a Telemarketer’s job can AI already do?

A script comes earlier. Them not hanging up in ten seconds, and not lying, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Telemarketer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Script, queue and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the no and the one who insults.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Data, GDPR and not pushing extra.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Target, the bonus and not dressing contacts.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The supervisor, quality and not skipping the no.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That they do not hang up, and not lying.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • scripts
  • call queues
  • GDPR
  • targets
  • call quality
  • shifts
  • contacts
  • the no

Sources for this job· O*NET 41-9041.00· ESCO/ISCO 4222

Ombudsman officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Complaint, the file and the deadline.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The administration, the silence and pushing.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Report, the recommendation and not softening it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The citizen, the wait and not selling miracles.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The Ombudsman, the annual and not dressing it.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Push, and not selling a miracle.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • complaints
  • Ombudsman files
  • recommendations
  • admin silence
  • annual reports
  • deadlines
  • citizens
  • not soften

Sources for this job· O*NET 23-1012.00· ESCO/ISCO 2619

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