IS WORK OVER?

Automation index

How much of a Telemarketer’s job can AI already do?

A script comes earlier. Them not hanging up in ten seconds, and not lying, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Telemarketer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Script, queue and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the no and the one who insults.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Data, GDPR and not pushing extra.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Target, the bonus and not dressing contacts.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The supervisor, quality and not skipping the no.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That they do not hang up, and not lying.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • scripts
  • call queues
  • GDPR
  • targets
  • call quality
  • shifts
  • contacts
  • the no

Sources for this job· O*NET 41-9041.00· ESCO/ISCO 4222

Ticket inspector

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Validate, fares and the intervention note.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Aisle, the group and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Fines, data and what you can ask.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Incident, the full train and calling the conductor.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The insult, keeping calm and not making a scene.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Charge fairly, and not skipping a coach.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • validate tickets
  • rail fares
  • interventions
  • on-train fines
  • walk coaches
  • call the conductor
  • passenger data
  • full trains

Sources for this job· O*NET 53-4031.00· ESCO/ISCO 5112

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