IS WORK OVER?

Automation index

How much of a Telephony technician’s job can AI already do?

A pair and a test come earlier. Leaving a line in the flat that you can hear do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Telephony technician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Pair, exchange and the line test.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Frame, drop and the wet joint.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Router, voice and the customer who cannot hear.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Lobby, the porter and the wrong cable.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The mass fault and who goes first.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
That you can hear, and not leaving the joint open.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • phone pairs
  • line test
  • joints
  • voice drops
  • frames
  • routers
  • mass faults
  • the exchange

Sources for this job· O*NET 49-2022.00· ESCO/ISCO 7422

Barista

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Receive and process customer payments.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Take customer orders and convey them to other employees for preparation.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Describe menu items to customers, or suggest products that might appeal to them.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Serve prepared foods, such as muffins, biscotti, or bagels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Prepare or serve menu items, such as sandwiches or salads.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Clean or sanitize work areas, utensils, or equipment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Clean service or seating areas.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

42%28%+11.8
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • comply with food safety and hygiene
  • educate customers on tea varieties
  • maintain relationship with customers
  • greet guests
  • handle customer complaints
  • upsell products
  • handover the service area
  • set up the coffee area
  • maintain customer service
  • work in a hospitality team

Sources for this job· O*NET 35-3023.01· ESCO/ISCO 5132

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