IS WORK OVER?

Automation index

How much of a Telephony technician’s job can AI already do?

A pair and a test come earlier. Leaving a line in the flat that you can hear do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Telephony technician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Pair, exchange and the line test.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Frame, drop and the wet joint.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Router, voice and the customer who cannot hear.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Lobby, the porter and the wrong cable.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The mass fault and who goes first.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
That you can hear, and not leaving the joint open.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • phone pairs
  • line test
  • joints
  • voice drops
  • frames
  • routers
  • mass faults
  • the exchange

Sources for this job· O*NET 49-2022.00· ESCO/ISCO 7422

Last-mile manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Zones, capacity and route cuts.
Estimate

No public source provides a precise figure. This is our estimate.

16%44%+7
KPIs, first attempt and incidents.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
The courier, the lobby and the one who will not open.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Peaks, rain and hiring too many or too few.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The angry customer and not dressing delivered.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Cover the peak, and not leaving the neighbourhood orphaned.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • delivery zones
  • first attempt
  • delivery KPIs
  • last-mile peaks
  • lobbies
  • delivery incidents
  • courier capacity
  • cut routes

Sources for this job· O*NET 11-3071.00· ESCO/ISCO 1324

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