IS WORK OVER?

Automation index

How much of a Telephony technician’s job can AI already do?

A pair and a test come earlier. Leaving a line in the flat that you can hear do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Telephony technician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Pair, exchange and the line test.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Frame, drop and the wet joint.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Router, voice and the customer who cannot hear.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Lobby, the porter and the wrong cable.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The mass fault and who goes first.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
That you can hear, and not leaving the joint open.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • phone pairs
  • line test
  • joints
  • voice drops
  • frames
  • routers
  • mass faults
  • the exchange

Sources for this job· O*NET 49-2022.00· ESCO/ISCO 7422

SOC analyst

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Triage, SIEM and the alert playbook.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
The false positive and the one that is ransomware.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
IOCs, correlation and the ticket.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
24x7 shift, handoff and the note to the CISO.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Contain, isolate and not killing the business.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Cut it off in time, and not ignoring the awkward alert.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • alert triage
  • SIEM
  • SOC playbooks
  • IOCs
  • contain incidents
  • 24x7 shift
  • ransomware
  • event correlation

Sources for this job· O*NET 15-1212.00· ESCO/ISCO 2529

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