Automation index
How much of a Travel agent’s job can AI already do?
Finding a flight and a hotel come earlier. Building a trip that holds, and answering when it does not, do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Travel agent
29%
AI can already do 29% of this job.
#55 / 623
View rankingTravel agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Search flights, hotels, trains and packages.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 52% | +9.4 |
Quote, compare and issue bookings.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Serve the client: taste, visas and fears.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Changes, cancellations and incidents on the ground.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Groups, corporates and tailor-made trips.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Suppliers, margins and liability for the booking.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 29% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- book flights
- organise trips
- issue bookings
- build packages
- handle cancellations
- advise on destinations
- process visas
- handle travel incidents
Sources for this job· O*NET 41-3041.00· ESCO/ISCO 4221
IS WORK OVER?
Barista
28%
#84 / 623
View rankingBarista
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Receive and process customer payments.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Take customer orders and convey them to other employees for preparation.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Describe menu items to customers, or suggest products that might appeal to them.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Serve prepared foods, such as muffins, biscotti, or bagels.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Prepare or serve menu items, such as sandwiches or salads.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Clean or sanitize work areas, utensils, or equipment.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Clean service or seating areas.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 42% | 28% | +11.8 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- comply with food safety and hygiene
- educate customers on tea varieties
- maintain relationship with customers
- greet guests
- handle customer complaints
- upsell products
- handover the service area
- set up the coffee area
- maintain customer service
- work in a hospitality team
Sources for this job· O*NET 35-3023.01· ESCO/ISCO 5132