IS WORK OVER?

Automation index

How much of a Travel agent’s job can AI already do?

Finding a flight and a hotel come earlier. Building a trip that holds, and answering when it does not, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Travel agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Search flights, hotels, trains and packages.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Quote, compare and issue bookings.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Serve the client: taste, visas and fears.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Changes, cancellations and incidents on the ground.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Groups, corporates and tailor-made trips.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Suppliers, margins and liability for the booking.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%29%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • book flights
  • organise trips
  • issue bookings
  • build packages
  • handle cancellations
  • advise on destinations
  • process visas
  • handle travel incidents

Sources for this job· O*NET 41-3041.00· ESCO/ISCO 4221

Bus driver

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Run sheet, logs and clocking.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Drive the route or the charter.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Stops, accessibility and fare or validation.
Estimate

No public source provides a precise figure. This is our estimate.

18%10%+1.8
Incidents, diversions and passenger care.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Pre-trip check and defect reports.
Estimate

No public source provides a precise figure. This is our estimate.

14%18%+2.5
Shifts, fatigue and driving rules.
Estimate

No public source provides a precise figure. This is our estimate.

14%15%+2.1
Total100%15%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • drive
  • route
  • load goods
  • Run sheet, logs and clocking
  • Drive the route or the charter
  • Incidents, diversions and passenger care
  • Pre-trip check and defect reports
  • Shifts, fatigue and driving rules
  • conductor de autobus
  • bus driver

Sources for this job· O*NET 53-3052.00· ESCO/ISCO 8331

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