IS WORK OVER?

Automation index

How much of a Travel agent’s job can AI already do?

Finding a flight and a hotel come earlier. Building a trip that holds, and answering when it does not, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Travel agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Search flights, hotels, trains and packages.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Quote, compare and issue bookings.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Serve the client: taste, visas and fears.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Changes, cancellations and incidents on the ground.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Groups, corporates and tailor-made trips.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Suppliers, margins and liability for the booking.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%29%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • book flights
  • organise trips
  • issue bookings
  • build packages
  • handle cancellations
  • advise on destinations
  • process visas
  • handle travel incidents

Sources for this job· O*NET 41-3041.00· ESCO/ISCO 4221

Cobbler

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Diagnose, sole and the quote.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Stitch, stick and the heel that goes.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Last, the fit and the one that pinches.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Colour, cream and the pair that does not match.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The client, the dance and not cutting the vamp.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
That it does not come off, and not leaving a lame heel.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • stitch soles
  • stick heels
  • lasts
  • creams
  • vamp
  • shoe fit
  • pairs
  • cobbler quotes

Sources for this job· O*NET 51-6041.00· ESCO/ISCO 7536

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