IS WORK OVER?

Automation index

How much of a Travel agent’s job can AI already do?

Finding a flight and a hotel come earlier. Building a trip that holds, and answering when it does not, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Travel agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Search flights, hotels, trains and packages.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Quote, compare and issue bookings.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Serve the client: taste, visas and fears.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Changes, cancellations and incidents on the ground.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Groups, corporates and tailor-made trips.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Suppliers, margins and liability for the booking.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%29%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • book flights
  • organise trips
  • issue bookings
  • build packages
  • handle cancellations
  • advise on destinations
  • process visas
  • handle travel incidents

Sources for this job· O*NET 41-3041.00· ESCO/ISCO 4221

Delivery driver

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Obey traffic laws and follow established traffic and transportation procedures.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Read maps and follow written or verbal geographic directions.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Verify the contents of inventory loads against shipping papers.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Load and unload trucks, vans, or automobiles.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Present bills and receipts and collect payments for goods delivered or loaded.
Estimate

No public source provides a precise figure. This is our estimate.

7%22%+1.5
Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Turn in receipts and money received from deliveries.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

26%28%+7.3
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • geographic areas
  • road traffic laws
  • communicate with customers
  • act reliably
  • drive in urban areas
  • ensure the integrity of mail
  • use geographic information systems
  • establish daily priorities
  • analyse ways to reduce travel time
  • interpret traffic signals

Sources for this job· O*NET 53-3033.00· ESCO/ISCO 8321

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