Automation index
How much of a Travel agent’s job can AI already do?
Finding a flight and a hotel come earlier. Building a trip that holds, and answering when it does not, do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Travel agent
29%
AI can already do 29% of this job.
#55 / 623
View rankingTravel agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Search flights, hotels, trains and packages.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 52% | +9.4 |
Quote, compare and issue bookings.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Serve the client: taste, visas and fears.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Changes, cancellations and incidents on the ground.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Groups, corporates and tailor-made trips.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Suppliers, margins and liability for the booking.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 29% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- book flights
- organise trips
- issue bookings
- build packages
- handle cancellations
- advise on destinations
- process visas
- handle travel incidents
Sources for this job· O*NET 41-3041.00· ESCO/ISCO 4221
IS WORK OVER?
Tour guide
28%
#101 / 623
View rankingTour guide
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 28% | +3.6 |
Describe tour points of interest to group members, and respond to questions.EstimateNo public source provides a precise figure. This is our estimate. | 12% | 28% | +3.4 |
Provide directions and other pertinent information to visitors.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Greet and register visitors, and issue any required identification badges or safety devices.EstimateNo public source provides a precise figure. This is our estimate. | 10% | 28% | +2.8 |
Assemble and check the required supplies and equipment prior to departure.EstimateNo public source provides a precise figure. This is our estimate. | 10% | 28% | +2.8 |
Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Solicit tour patronage and sell souvenirs.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- sightseeing information
- local geography
- create solutions to problems
- monitor visitor tours
- provide visitor information
- select visitor routes
- collect visitor fees
- speak different languages
- use different communication channels
- maintain customer service
Sources for this job· O*NET 39-7011.00· ESCO/ISCO 5113