Automation index

How much of a Travel agent’s job can AI already do?

Finding a flight and a hotel come earlier. Building a trip that holds, and answering when it does not, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

29%

AI can already do 29% of this job.

#55 / 623

Travel agent

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Search flights, hotels, trains and packages. Estimate No public source provides a precise figure. This is our estimate.	18%	52%	+9.4
Quote, compare and issue bookings. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Serve the client: taste, visas and fears. Estimate No public source provides a precise figure. This is our estimate.	18%	18%	+3.2
Changes, cancellations and incidents on the ground. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
Groups, corporates and tailor-made trips. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Suppliers, margins and liability for the booking. Estimate No public source provides a precise figure. This is our estimate.	16%	14%	+2.2
Total	100%		29%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

28%

#86 / 623

Waiter

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Collect payments from customers. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Prepare checks that itemize and total meal costs and sales taxes. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Clean tables or counters after patrons have finished dining. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Take orders from patrons for food or beverages. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Inform customers of daily specials. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Other less frequent tasks (weight estimated from frequency). Estimate No public source provides a precise figure. This is our estimate.	58%	28%	+16.2
Total	100%		28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low