IS WORK OVER?

Automation index

How much of a Victim support worker’s job can AI already do?

A protocol and an appointment come earlier. Being there when they give evidence, and them not being left alone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Victim support worker

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Reception, file and the map of services.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
Go with them to give evidence, the doctor and court.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Coordinate police, prosecution and services.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Reports, aid and the pathway.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
The crisis, the call and not invading.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Not left alone, and the secrecy of what they tell.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%23%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • receive victims
  • accompany to evidence
  • coordinate with prosecutors
  • victim aid
  • crisis
  • protection pathway
  • court with the victim
  • professional secrecy

Sources for this job· O*NET 21-1093.00· ESCO/ISCO 2635

Last-mile manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Zones, capacity and route cuts.
Estimate

No public source provides a precise figure. This is our estimate.

16%44%+7
KPIs, first attempt and incidents.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
The courier, the lobby and the one who will not open.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Peaks, rain and hiring too many or too few.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The angry customer and not dressing delivered.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Cover the peak, and not leaving the neighbourhood orphaned.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • delivery zones
  • first attempt
  • delivery KPIs
  • last-mile peaks
  • lobbies
  • delivery incidents
  • courier capacity
  • cut routes

Sources for this job· O*NET 11-3071.00· ESCO/ISCO 1324

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