Automation index

How much of a Waiter’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

28%

AI can already do 28% of this job.

#86 / 623

Waiter

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Collect payments from customers. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Prepare checks that itemize and total meal costs and sales taxes. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Clean tables or counters after patrons have finished dining. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Take orders from patrons for food or beverages. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Inform customers of daily specials. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Other less frequent tasks (weight estimated from frequency). Estimate No public source provides a precise figure. This is our estimate.	58%	28%	+16.2
Total	100%		28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

28%

#84 / 623

Barista

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. Estimate No public source provides a precise figure. This is our estimate.	9%	28%	+2.5
Receive and process customer payments. Estimate No public source provides a precise figure. This is our estimate.	8%	28%	+2.2
Take customer orders and convey them to other employees for preparation. Estimate No public source provides a precise figure. This is our estimate.	8%	28%	+2.2
Describe menu items to customers, or suggest products that might appeal to them. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Serve prepared foods, such as muffins, biscotti, or bagels. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Prepare or serve menu items, such as sandwiches or salads. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Clean or sanitize work areas, utensils, or equipment. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Clean service or seating areas. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Other less frequent tasks (weight estimated from frequency). Estimate No public source provides a precise figure. This is our estimate.	42%	28%	+11.8
Total	100%		28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low