IS WORK OVER?

Automation index

How much of a Waiter’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Waiter

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Collect payments from customers.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Prepare checks that itemize and total meal costs and sales taxes.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Clean tables or counters after patrons have finished dining.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Take orders from patrons for food or beverages.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Inform customers of daily specials.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

58%28%+16.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • wine characteristics
  • sparkling wines
  • select glassware for serving
  • comply with food safety and hygiene
  • order supplies
  • organise wine cellar
  • upsell products
  • check wine quality
  • serve wines
  • assist customers

Sources for this job· O*NET 35-3031.00· ESCO/ISCO 5131

Event planner

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
Estimate

No public source provides a precise figure. This is our estimate.

15%28%+4.2
Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Confer with staff at a chosen event site to coordinate details.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Direct administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Evaluate and select providers of services according to customer requirements.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Maintain records of event aspects, including financial details.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Review event bills for accuracy and approve payment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

30%28%+8.4
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • develop event topics
  • negotiate contracts with event providers
  • coordinate events
  • confer with event staff
  • review event bills
  • inspect event facilities
  • arrange event needs
  • organise event participants' registration
  • direct event administrative details
  • supervise event staff

Sources for this job· O*NET 13-1121.00· ESCO/ISCO 3332

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