IS WORK OVER?

Automation index

How much of a Waiter’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Waiter

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Collect payments from customers.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Prepare checks that itemize and total meal costs and sales taxes.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Clean tables or counters after patrons have finished dining.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Take orders from patrons for food or beverages.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Inform customers of daily specials.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

58%28%+16.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • wine characteristics
  • sparkling wines
  • select glassware for serving
  • comply with food safety and hygiene
  • order supplies
  • organise wine cellar
  • upsell products
  • check wine quality
  • serve wines
  • assist customers

Sources for this job· O*NET 35-3031.00· ESCO/ISCO 5131

Executive assistant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Answer phone calls and direct calls to appropriate parties or take messages.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Manage and maintain executives' schedules.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Open, sort, and distribute incoming correspondence, including faxes and email.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Estimate

No public source provides a precise figure. This is our estimate.

7%22%+1.5
Prepare responses to correspondence containing routine inquiries.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Greet visitors and determine whether they should be given access to specific individuals.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

31%28%+8.7
Total100%35%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • company policies
  • translate keywords into full texts
  • perform business research
  • use spreadsheets software
  • coordinate events
  • organise travel arrangements for staff
  • use different communication channels
  • process commissioned instructions
  • manage office facility systems
  • use office systems

Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343

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