IS WORK OVER?

Automation index

How much of a Waiter’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Waiter

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Collect payments from customers.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Prepare checks that itemize and total meal costs and sales taxes.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Clean tables or counters after patrons have finished dining.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Take orders from patrons for food or beverages.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Inform customers of daily specials.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

58%28%+16.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • wine characteristics
  • sparkling wines
  • select glassware for serving
  • comply with food safety and hygiene
  • order supplies
  • organise wine cellar
  • upsell products
  • check wine quality
  • serve wines
  • assist customers

Sources for this job· O*NET 35-3031.00· ESCO/ISCO 5131

Insurance agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Customize insurance programs to suit individual customers, often covering a variety of risks.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Perform administrative tasks, such as maintaining records and handling policy renewals.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Select company that offers type of coverage requested by client to underwrite policy.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Calculate premiums and establish payment method.
Estimate

No public source provides a precise figure. This is our estimate.

8%48%+3.8
Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
Estimate

No public source provides a precise figure. This is our estimate.

7%48%+3.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

31%28%+8.7
Total100%34%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • insurance law
  • sales promotion techniques
  • principles of insurance
  • actuarial science
  • claims procedures
  • types of insurance
  • calculate insurance rate
  • protect client interests
  • analyse insurance needs
  • inform on insurance products

Sources for this job· O*NET 41-3021.00· ESCO/ISCO 3321

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