Automation index
How much of a Waiter’s job can AI already do?
Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Waiter
28%
AI can already do 28% of this job.
#86 / 623
View rankingWaiter
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Collect payments from customers.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Prepare checks that itemize and total meal costs and sales taxes.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Clean tables or counters after patrons have finished dining.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Take orders from patrons for food or beverages.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Inform customers of daily specials.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 58% | 28% | +16.2 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- wine characteristics
- sparkling wines
- select glassware for serving
- comply with food safety and hygiene
- order supplies
- organise wine cellar
- upsell products
- check wine quality
- serve wines
- assist customers
Sources for this job· O*NET 35-3031.00· ESCO/ISCO 5131
IS WORK OVER?
IT support
30%
#54 / 623
View rankingIT support
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Answer user inquiries regarding computer software or hardware operation to resolve problems.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Oversee the daily performance of computer systems.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 28% | +4.2 |
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 28% | +3.9 |
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 12% | +0.8 |
Confer with staff, users, and management to establish requirements for new systems or modifications.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Enter commands and observe system functioning to verify correct operations and detect errors.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 15% | 28% | +4.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- characteristics of products
- organisational structure
- product comprehension
- keep up to date on product knowledge
- create solutions to problems
- communicate with customers
- manage staff
- use ICT ticketing system
- educate on data confidentiality
- forecast workload
Sources for this job· O*NET 15-1232.00· ESCO/ISCO 3512