Automation index
Can AI do the work of a Waiter?
Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.
It is not an estimate of how many people will lose their work.
Task comparison
IS WORK OVER?
Waiter
28%
AI or a robot can already do 28% of this job.
#53 / 103
View rankingWaiter
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Collect payments from customers.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Prepare checks that itemize and total meal costs and sales taxes.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Clean tables or counters after patrons have finished dining.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Take orders from patrons for food or beverages.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Inform customers of daily specials.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 58% | 28% | +16.2 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- wine characteristics
- sparkling wines
- select glassware for serving
- comply with food safety and hygiene
- order supplies
- organise wine cellar
- upsell products
- check wine quality
- serve wines
- assist customers
Sources for this job· O*NET 35-3031.00· ESCO/ISCO 5131
IS WORK OVER?
Salesperson
28%
#55 / 103
View rankingSalesperson
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Check stock levels and reorder merchandise as necessary.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Recommend products to customers, based on customers' needs and interests.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Answer customers' questions about products, prices, availability, product uses, and credit terms.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Provide customers with product samples and catalogs.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Monitor market conditions, product innovations, and competitors' products, prices, and sales.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Prepare sales contracts and order forms.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 41% | 28% | +11.5 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- characteristics of products
- agricultural equipment
- sales promotion techniques
- product comprehension
- guarantee customer satisfaction
- communicate with customers
- manage schedule of tasks
- implement marketing strategies
- ensure compliance with legal requirements
- answer requests for quotation
Sources for this job· O*NET 41-4012.00· ESCO/ISCO 2433