IS WORK OVER?

Automation index

How much of a Waiter’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Waiter

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Collect payments from customers.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Prepare checks that itemize and total meal costs and sales taxes.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Clean tables or counters after patrons have finished dining.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Take orders from patrons for food or beverages.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Inform customers of daily specials.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

58%28%+16.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • wine characteristics
  • sparkling wines
  • select glassware for serving
  • comply with food safety and hygiene
  • order supplies
  • organise wine cellar
  • upsell products
  • check wine quality
  • serve wines
  • assist customers

Sources for this job· O*NET 35-3031.00· ESCO/ISCO 5131

SEO specialist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
Estimate

No public source provides a precise figure. This is our estimate.

18%28%+5
Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
Estimate

No public source provides a precise figure. This is our estimate.

17%48%+8.2
Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
Estimate

No public source provides a precise figure. This is our estimate.

11%48%+5.3
Monitor industry statistics and follow trends in trade literature.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
Public

WMT 2024

See evidence

10%72%+7.2
Measure and assess customer and employee satisfaction.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Measure the effectiveness of marketing, advertising, and communications programs and strategies.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.
Estimate

No public source provides a precise figure. This is our estimate.

6%48%+2.9
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

14%28%+3.9
Total100%39%

Modelled workweek: 100% · Public evidence: 10% · Estimate: 90% · Confidence: Low

Skills and activities

  • online ads campaign techniques
  • web strategy assessment
  • content marketing strategy
  • e-commerce systems
  • company policies
  • perform online data analysis
  • implement marketing strategies
  • creatively use digital technologies
  • manage budgets
  • execute email marketing

Sources for this job· O*NET 13-1161.00· ESCO/ISCO 2431

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