IS WORK OVER?

Automation index

How much of a Waiter’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Waiter

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Collect payments from customers.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Prepare checks that itemize and total meal costs and sales taxes.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Clean tables or counters after patrons have finished dining.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Take orders from patrons for food or beverages.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Inform customers of daily specials.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

58%28%+16.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • wine characteristics
  • sparkling wines
  • select glassware for serving
  • comply with food safety and hygiene
  • order supplies
  • organise wine cellar
  • upsell products
  • check wine quality
  • serve wines
  • assist customers

Sources for this job· O*NET 35-3031.00· ESCO/ISCO 5131

SOC analyst

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Triage, SIEM and the alert playbook.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
The false positive and the one that is ransomware.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
IOCs, correlation and the ticket.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
24x7 shift, handoff and the note to the CISO.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Contain, isolate and not killing the business.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Cut it off in time, and not ignoring the awkward alert.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • alert triage
  • SIEM
  • SOC playbooks
  • IOCs
  • contain incidents
  • 24x7 shift
  • ransomware
  • event correlation

Sources for this job· O*NET 15-1212.00· ESCO/ISCO 2529

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