Automation index
Can AI do the work of a Waiter?
Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.
It is not an estimate of how many people will lose their work.
Task comparison
IS WORK OVER?
Waiter
28%
AI or a robot can already do 28% of this job.
#53 / 103
View rankingWaiter
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Collect payments from customers.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Prepare checks that itemize and total meal costs and sales taxes.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Clean tables or counters after patrons have finished dining.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Take orders from patrons for food or beverages.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Inform customers of daily specials.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 58% | 28% | +16.2 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- wine characteristics
- sparkling wines
- select glassware for serving
- comply with food safety and hygiene
- order supplies
- organise wine cellar
- upsell products
- check wine quality
- serve wines
- assist customers
Sources for this job· O*NET 35-3031.00· ESCO/ISCO 5131
IS WORK OVER?
Store manager
28%
#63 / 103
View rankingStore manager
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 28% | +3.6 |
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 22% | +1.8 |
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Assign employees to specific duties.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Instruct staff on how to handle difficult and complicated sales.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Establish credit policies and operating procedures.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 41% | 28% | +11.5 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- sales activities
- employment law
- tobacco brands
- study sales levels of products
- set up pricing strategies
- order supplies
- manage budgets
- maintain relationship with customers
- manage staff
- use different communication channels
Sources for this job· O*NET 41-1011.00· ESCO/ISCO 1420