Automation index
How much of a Wind-turbine technician’s job can AI already do?
A farm SCADA comes earlier. Climbing, repairing and coming down whole do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Wind-turbine technician
19%
AI can already do 19% of this job.
#546 / 643
View rankingWind-turbine technician
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
SCADA, the code and the spare.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Climb, the wind and the one who is sick.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 8% | +1.8 |
Nacelle, the oil and the one that will not close.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Rescue, the protocol and not improvising.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The storm, the access and aborting.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Come down whole, and the turbine running.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
| Total | 100% | 19% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- farm SCADA
- climb the tower
- nacelle
- height rescue
- oils
- fault codes
- access
- wind
Sources for this job· O*NET 49-9081.00· ESCO/ISCO 7412
IS WORK OVER?
Customer support agent
36%
#15 / 643
View rankingCustomer support agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222