Automation index
Can AI do a Admin assistant’s job?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
It is not a forecast of job losses either.
IS WORK OVER?
Admin assistant
61%
AI or a robot can already do 61% of this job.
#7 / 70
isworkover.com
Tasks and time saved
Tasks and time saved
Mail, minutes, documents
75%40% of the week
Data and templates
70%30% of the week
Human coordination
25%30% of the week
Estimate · first measured 25 Aug 2026. · Coverage 52%