Automation index

How much of a Flight attendant’s job can AI already do?

Briefing and inventory get lighter. Getting 180 people off a burning aircraft, and calming a passenger, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

16%

AI can already do 16% of this job.

#624 / 643

Flight attendant

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Briefing, cabin inventory and flight reports. Estimate No public source provides a precise figure. This is our estimate.	16%	30%	+4.8
Cabin service, sales and requests. Estimate No public source provides a precise figure. This is our estimate.	18%	22%	+4
Safety, demo and emergency procedure. Estimate No public source provides a precise figure. This is our estimate.	20%	8%	+1.6
Conflict and disruptive-passenger handling. Estimate No public source provides a precise figure. This is our estimate.	16%	10%	+1.6
Care for minors, sick passengers and reduced mobility. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Coordination with cockpit and ground. Estimate No public source provides a precise figure. This is our estimate.	14%	18%	+2.5
Total	100%		16%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

28%

#86 / 643

Waiter

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Collect payments from customers. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Prepare checks that itemize and total meal costs and sales taxes. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Clean tables or counters after patrons have finished dining. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Take orders from patrons for food or beverages. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Inform customers of daily specials. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Other less frequent tasks (weight estimated from frequency). Estimate No public source provides a precise figure. This is our estimate.	58%	28%	+16.2
Total	100%		28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low