Automation index
Can AI do a HR generalist’s job?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
It is not an estimate of how many people will lose their work.
IS WORK OVER?
HR generalist
42%
AI or a robot can already do 42% of this job.
#31 / 83
isworkover.com
Tasks and time saved
Policies and documents
70%30% of the week
Payroll and process queries
55%25% of the week
Conflict and judgment
15%25% of the week
Culture and presence
15%20% of the week
Estimate · first measured 25 Aug 2026. · Coverage 52%