Automation index
Can AI do a Office receptionist’s job?
Takes visitors, calls and the front desk of an office.
It is not a forecast of job losses either.
IS WORK OVER?
Office receptionist
36%
AI or a robot can already do 36% of this job.
#30 / 182
isworkover.com
Where the week goes
Score = Σ (weight × saving). Weights are our frequency estimate, not an O*NET time %. Saving is separate evidence or estimate.
Task weights are our estimate from O*NET frequency (FT). O*NET does not publish share of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
EstimateNo public source pins this saving. It is an estimate from the method. |
13% | 28% | +3.6 |
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
EstimateNo public source pins this saving. It is an estimate from the method. |
13% | 28% | +3.6 |
Receive payment and record receipts for services.
EstimateNo public source pins this saving. It is an estimate from the method. |
10% | 55% | +5.5 |
Schedule appointments and maintain and update appointment calendars.
EstimateNo public source pins this saving. It is an estimate from the method. |
10% | 28% | +2.8 |
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
EstimateNo public source pins this saving. It is an estimate from the method. |
8% | 55% | +4.4 |
File and maintain records.
EstimateNo public source pins this saving. It is an estimate from the method. |
7% | 55% | +3.9 |
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
EstimateNo public source pins this saving. It is an estimate from the method. |
7% | 28% | +2 |
Transmit information or documents to customers, using computer, mail, or facsimile machine.
EstimateNo public source pins this saving. It is an estimate from the method. |
6% | 55% | +3.3 |
Other less frequent tasks (weight estimated from frequency).
EstimateNo public source pins this saving. It is an estimate from the method. |
26% | 28% | +7.3 |
| Total | 100% | 36% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Occupation sources · O*NET 43-4171.00 · ESCO/ISCO 4226